Enhanced Investigative Interview Training
Do you need to conduct an investigative interview?
Investigative interviews are carried out in many different circumstances. Perhaps you work for a local authority and handle investigations as part of your role. You may regularly deal with misconduct allegations or disciplinary inquiries. You could be involved in private investigations relating to insurance or personal injury cases. Whilst there are many situations when you must conduct an investigation, they have one aspect in common. You must interview people to establish the facts. It’s not easy.
You must do a thorough job capable of withstanding rigorous scrutiny. You will potentially be interviewing people who are uncomfortable about providing statements. They may not readily recall the events you need to discuss. Interviewers must make sure they are consistent with everyone and accurately record what they say.
The cost of getting it wrong at an investigative interview can be significant. It can have major repercussions for the investigation outcome. And that can have a big impact on your business or organisation.
This means that Sancus Investigative Interview Training can be a cost effective way to safeguard your people and your organisation.
How will enhanced investigative interview techniques training help you?
Our interviewing skills training makes sure you know how to conduct a fair and successful investigation interview. You’ll benefit from years of experience gained from conducting interviews. Based on the PEACE model of investigative interviewing our trainers can advise you on the best way to deal with all types of investigative interview scenarios because we’ve been through them ourselves.
Our experience helps give your investigation the best chance of surviving a robust challenge in the tribunal or courtroom. Whilst similar principles apply to all types of investigative interviews, you’ll get the maximum benefit possible as the training will be adapted to suit your exact circumstances.
Who needs investigative interview training?
Public and Private Sector Investigators
Human Resource Professionals
What does the investigative interview training course cover?
How to plan and prepare for a successful interview
Using the PEACE model to structure and perform thorough interviews capable of withstanding detailed scrutiny
The 5 part witness statement and its benefit for the investigator
Memory enhancement (both interviewer and witness) including case guidance on descriptions given by eyewitnesses
The conversation management style of interviewing
‘Enhanced Investigative Interview Skills’ – One day public course
We know from the very positive feedback we receive that everyone who attends our Enhanced Investigate Interview Skills training gain invaluable skills they can use and build upon in the workplace.
However, some have told us that busy organisations cannot always release staff for extended periods. To meet this requirement Sancus frequently organise a full, one day public course..
These have all the benefits of workplace based training but provide the most cost effective solution for individuals and small organisations.
We have no planned one-day courses at present but if you are interested please contact us to let us know your requirements.
‘Enhanced Investigative Interview Skills’ – based in your workplace
This training will be delivered in your workplace for £695+vat plus any travel costs we might incur. This makes it as convenient for you as possible and reduces your travel costs and time out of your workplace.
The cost includes all training materials and telephone or e-mail support by the trainer for twelve months after delivery.
‘Enhanced Investigative Interview Skills’ – Lancashire based organisations
Please contact us and our senior course trainer will be pleased to arrange a consultation.
Waverley Borough Council – November 2015
Interesting and informative course. Kylie used examples and fun exercises, group exercises to lighten a potentially heavy subject and keep our interest – Alison O’Dell
There was a lot of information to take in but it was well explained and the booklet is very helpful. The exercise with probing responses was especially good. There were maybe too many acronyms – Simon Brisk
Trainer explained very well and was very engaging and knowledgeable regarding the subject. It was a lot to take in so I’m glad that the training book is there to assist me in the future. As I am new to my role, the objectives are not all relevant yet but I’m sure will be in the future – Liz Rutledge
Relaxed atmosphere. Engaging. Participation encouraged – Jose Ribeiro
Great opportunity to ask questions. Kylie had great knowledge and enthusiasms to make examples relevant to our roles. Has given me the tools to go back to the team and inspire and improve the way we carry out PACE interviews. Would have liked more opportunity to practice interviews in pairs. So good to have an interesting trainer to make a dull subject interesting. – Victoria Buckroyd
Doosan Babcock, Renfrew – March 2015
Good all round course, different levels of knowledge and experience of investigations in the room’ SC
‘Very impressed with the course and the communication from Sancus/Graham prior to the day. Graham made sure it was relevant to us and covered everything we wanted to. Would recommend’. KM
‘Really interesting course and was engaged throughout. Trainer brought it to life using real life examples that caught your attention’. SC
‘Course flowed really well and kept us all engaged’. CM
‘Fantastic knowledge, enjoyable style. Some content not directly relevant, however, interesting. Thanks I enjoyed it!’. LM
‘Great facilitator, with good sound knowledge, easy pace of learning – very useful for my career, thanks again!’ JT
‘Good course, well structured. Friendly trainer. Good sharing knowledge and best practice’. LT