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Investigating Serious Incidents In Healthcare

Investigating Serious Incidents in Healthcare

Investigating Serious Incidents In Healthcare

The Sancus Investigating Serious Incidents In Healthcare training is an SFJ Awards accredited (see note below) two day ‘in-house’ course which will equip delegates with the skills to successfully carry out such investigations.

Serious incidents are where the potential for learning is so great, or the consequences to patients, families and carers, staff or organisations are so significant, that they warrant using additional resources for a comprehensive response.

This ‘in-house’ course will demonstrate how an investigation should be structured and carried out. Delegates will learn the principles of planning an investigation, recovering evidence and interviewing witnesses. Incorporated in the learning is adopting a Root Cause Analysis (RCA) approach to identify the true cause of the incident.

The qualification covers the following topics:

  • The principles of investigating serious incidents
  • The initial review of an incident
  • Investigating a serious incident
  • Investigative questioning and interviews
  • Root Cause Analysis (RCA)
  • Completing an investigation

Delegates who successfully complete this training will be awarded a Level 5 Qualification from SFJ Awards.(see note below)

The course is suitable for all those from Healthcare organisations who have a responsibility to investigate serious incidents.

This will include NHS Trusts, Private Hospitals, Ambulance Trusts and Charities.

**Note – application for accreditation pending with SFJ Awards **
This two day course will be followed by a third day accreditation assessment that will involve assessed ‘role play’ interviews*