Investigative Interview Skills Training
Do you need to conduct an Investigative Interview?
Investigative interviews are carried out in many different circumstances. Perhaps you work for a local authority and handle investigations as part of your role. You may regularly deal with misconduct allegations or disciplinary inquiries. You could be involved in private investigations relating to insurance or personal injury cases. Whilst there are many situations when you must conduct an investigation, they have one aspect in common, you must interview people to establish the facts. It’s not easy and Investigative Interview Skills Training is essential.
You must do a thorough job capable of withstanding rigorous scrutiny. You will potentially be interviewing people who are uncomfortable about providing statements. They may not readily recall the events you need to discuss. Interviewers must make sure they are consistent with everyone and accurately record what they say.
The cost of getting it wrong at an investigative interview can be significant. It can have major repercussions for the investigation outcome. And that can have a big impact on your business or organisation.
This means that Sancus Investigative Interview Training can be a cost effective way to safeguard your people and your organisation.
How will enhanced Investigative Interviewing Skills help you?
Our Investigative Interviewing Skills Training makes sure you know how to conduct a fair and successful investigation interview. You’ll benefit from years of experience gained from conducting interviews. Based on the PEACE model of investigative interviewing our trainers can advise you on the best way to deal with all types of investigative interview scenarios because we’ve been through them ourselves.
Our experience helps give your investigation the best chance of surviving a robust challenge in the tribunal or courtroom. Whilst similar principles apply to all types of investigative interviews, you’ll get the maximum benefit possible as the training will be adapted to suit your exact circumstances.
Who needs Investigative Interview Skills Training?
- Public and Private Sector Investigators
- Human Resource Professionals
- Line Managers
What does the Training course cover?
- How to plan and prepare for a successful interview
- Using the PEACE model to structure and perform thorough interviews capable of withstanding detailed scrutiny
- The 5 part witness statement and its benefit for the investigator
- Memory enhancement (both interviewer and witness) including case guidance on descriptions given by eyewitnesses
- The conversation management style of interviewing
Investigative Interview Skills Training
“In House” Training
This training will be delivered in your workplace for £695+vat plus any travel costs we might incur. This makes it as convenient for you as possible and reduces your travel costs and time out of your workplace. The cost includes all training materials and telephone or e-mail support by the trainer for twelve months after delivery.
Lancashire based organisations
Please contact us and our senior course trainer will be pleased to arrange a consultation.
GSK – Investigative Interview Skills Training – August 2017 – Shanghai
“I’ve done a witness interview with a XX today and I used the 9-box interview plan, which worked so well! I cannot help to telling you how excited I am to see how effective and powerful this tool is!
Because the interviewee is a XX, who’s very busy; I intended to cover more questions in a limited time period. I prepared myself to ensure I don’t miss any point. So I drafted a question list in my usual way and drew the key topics and questions in the 9 box way, as well. During the quite intense interview, I had limited time to gather my thoughts together and I found that through the 9 box model, it was so easy to pick up the topics and questions and run/control the interview in a fluent way. Everything became so logical and even moving from topic to topic was so smooth.
Thanks for the great training you delivered. Life is a journey of learning. I hope I can learn more from you in the future.
All the best!
National Autistic Society – August 2016
“Excellent training, down to earth relaxed presentational style. Content was spot on and obviously adapted in order to be relevant to the sector I work within”. – DR
Care UK – September 2016
“Very interesting and informative course, course presenter made the complicated content easy to understand with several tools to assist us. His very humorous stories were both entertaining and applicable to the subject, excellent presenter enjoyable course!” – OD