Investigation Outcome Assurance
When an incident investigation results in recommendations, not only does an organisation need to take action to implement any changes; it also needs to ensure that it continues to comply with them. Sancus Investigation Outcome Assurance is a service that rigorously assesses that those changes are sustainable.
Independent and objective, our compliance and sustainability assessments bring confidence to the organisation, its staff, service users and other stakeholders by ensuring that ratings have improved, and that sustainability is assured. This ‘fresh eyes’ approach enables the assessment to be completely impartial and unbiased, increasing both internal and third-party trust in the review and its outcomes. What’s more, by working across organisational boundaries, we are able to support the sharing of information for the benefit of service users.
Sancus is committed to ensuring that all aspects of our work are completed to the highest quality standard and in strict compliance with legislation and regulations.
All associates engaged by Sancus are professionally aware of and fully compliant with the General Data Protection Regulation and Caldicott Principles; it is a condition of engagement that all personally identifiable information is processed in a safe and secure manner with access strictly restricted to colleagues who have a need to know.
Professional Award in Complaints Handling & Investigations (Level 5) – Sancus holds a professional award in Complaints Handling & Investigations at Level 5; ensuring that an investigation, the reporting of findings and recommendations are carried out to best practice standards.
Should you wish to discuss how Sancus can support you with an Investigation Outcome Assurance review, please contact Tony Hester on 01772 282800 or via e-mail email@example.com