Family Liaison Support Training

Family Liaison Support Training

Family Liaison Officers are typically deployed to support families in cases of homicide, fatal road traffic collisions, natural disasters, fatal fires and workplace deaths. The principles of Family Liaison Support are also frequently used to help others affected by the incident such as first responders and work colleagues. Family Liaison Support Training is crucial to gain the skills necessary to meet the demands of this role.

Sancus training delivers the skills and knowledge required in the critical role of a Family Liaison Officer, which is a specialist post within the police service. However, these skills are now frequently called upon within other organisations, such as the Fire and Rescue Service, Ambulance Service, the Armed Forces, HM Prison Service, Healthcare, Local Authorities and the private sector.

In fact anywhere that a friendly and supportive contact is needed between organisations and those impacted upon by tragedy. Support for bereaved families and others affected by sudden unnatural deaths is crucial. The provision of timely and skilled support will bring immeasurable benefits to all.

Family Liaison Support Training

Family Liaison Support training can be delivered for your organisation, at a venue of your choice and for up to 12 delegates.

Because of the specialist nature of this training it is beneficial for us to discuss your exact needs and requirements. Please contact us and our senior course trainer will be pleased to arrange a consultation.

Contact Sancus

Family Liaison Support Training -Our Expert

Family Liaison Support Training is delivered by Cheryl Pinner who is one of the countries most experienced practitioners and trainers. Cheryl spent many years of her distinguished police career carrying out the role of Family Liaison Officer. Cheryl’s expertise and specialist knowledge resulted in her being deployed in 7/7 bombings, interviewing high profile cases such as Ian Huntley and Professor Stephen Hawkings and subsequently receiving a number of national awards and commendations for the roles undertaken.

She has continued her personal development gaining a Certificate of Higher Education. in ‘Grief and Bereavement Management’ and a BA Hons in ‘Applied Investigations’. Since leaving the police Cheryl has delivered training to many organisations; she also delivers Family Liaison Coordinator Training for Sancus.

What does the Sancus Family Liaison Support Training course cover?
  • The Role of Family Liaison Officers
  • Risk Assessments
  • Briefing and Deployment
  • Delivering The News
  • Record Keeping
  • Grief and Bereavement Management
  • Welfare
  • Linking with other organisations
Who Should attend the Sancus Family Liaison Support Training course?
  • Emergency Services including Fire and Rescue, Police and Ambulance Staff
  • Local Authorities
  • Healthcare
  • HM Prison Service
  • UK Border Agency
  • Private Sector Companies


Family Liaison Support – Newcastle

“Both trainers were very knowledgeable and were very good at getting the point across. I felt the background information provided...
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Family Liaison Support – Newcastle

“Thoroughly enjoyed the course. Cheryl and Zac were incredibly experienced but more than able to offer a human angle to...
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Family Liaison Support – Newcastle

“I found the course to be extremely informative, with both of the course facilitators providing real life experiences that positively...
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Family Liaison Support – Newcastle

“The course was very interesting and thought provoking. It reassured me I was doing the right things in dealing with...
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Family Liaison Support – Manchester

Really useful course delivered in such an interesting way it kept me engaged the whole time.
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