Praise indeed!

Graham, I attended the PEACE course in Preston the other week (15th March 2016). I have just now returned home after conducting a suspect employee interview. I used both the 9 box plan and the pre-account contract. I found the contract extremely powerful and it enabled me to reference the contract agreement as required through the interview. The end result is that I obtained 3 admissions to theft and a resignation all obtained highly appropriately. Just shows you are never too old or experienced to learn! DP