Sancus Solutions are excited to announce the launch of a new course: their one-day Conflict Resolution Training.
Conflict and disagreement with customers or service users who may be displaying challenging and aggressive behaviour can be extremely distressing to individuals and damaging to the organisation.
This training is aimed at equipping your staff with the necessary skills and knowledge to defuse potentially aggressive or violent situations which arise in the workplace. This course is invaluable to anyone who may potentially come in to conflict in the workplace. The course lead is Gareth Roberts, a highly experienced trainer in this field and he
The Sancus Conflict Resolution training will be available as a one-day “in house” course that can be tailored to your organisations needs or as a one-day public course, details to be announced shortly.
For more information click here Conflict Resolution Training